Complex Care
Complex Care
We always strive to deliver the highest quality support by providing consistent and reliable care. We recognise the demands of supporting people in their own homes and understand the sensitivity needed to maintain a comfortable, stable environment. Through personalised care plans, we provide tailored and personalised care for our clients.
Who is complex care for?
Complex care offers support to anyone living with more than one chronic long-term health condition or disabilities.
Examples of complex care needs are:
- Neurological disorders
- Mental health disorders
- Developmental disabilities
- Tracheotomy care
- Peg feeds
What our customers think
“I am very happy with carers and care I receive. The support Proline staff give me help me to get out of the house and do things in the community as well as proving company at home.”
“Carers always treat me and my home with politeness and respect. They are pleasant and always have a nice chat with me.”
“My sister really looks forward to her carers coming. The carers are all really lovely. They don’t rush her care and will spend time with her completing puzzles and having a chat.”
“My Dad’s care is always consistent and reliable. Carers arrive on time and do not rush him. Office staff communicate with us if there are any changes. Overall, very pleased.”